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Store Operations

Access the tools, guidelines, and support you need to run your store smoothly.

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Operations Manual

Standard procedures and guidelines for running your store operations.

Price Ticketing

Guidelines for accurate pricing, labeling, and seasonal
updates.

Advertising Guidelines

Brand compliance standards
for local and national
advertising.

Promotional Calendar

Key dates for upcoming campaigns, events, and price changes.

Operations Resources

Browse key operational guides, checklists, and tools to manage your store effectively.

Daily Operations

New SKU Application Form

Download

ARG New Product Multiples

Download

ARG Ticket It Training document

Download

Ticket it changing ticket sizing instructions

Download

Ticket IT Trouble shooting guide

Download

Store Manager Opening Checklist

Download

Staff Daily Task Checklist

Download

Store Weekly Deep Clean Chart

Download

Staff Break time sheet

Download

Pos Perfect Basics of How to Enter an Invoice

Download

Pos Perfect How to enter instore specials

Download

Pos Perfect How to Invoice Part Cases

Download

Pos Perfect How to Activate SKU&PLU MSC

Download

Pos Perfect How to Activate SKU

Download

Pos Perfect How to Search and Activate a PLU in Maintenance

Download

Pos Perfect Shelf Label Printing Manual

Download

Pos Perfect Basics of Mix & Match

Download

Store Setup & Guidelines

Points and Perks Loyalty program information

Download

Point and Perks Loyalty Agreement

Download

Points and Perks - Pos Perfect set up and training manual

Download

Uber - MFL Web Order Integration Presenter

Download

Uber Eats and MFL Integration Sign-On Agreement

Download

Uber Delivery Process

Download

ARG Uber integration information guide

Download

ARG E-Commerce Website - Selling Online 

Download

MyIQ user guide instructions

Download

MyIQ Portal instructions

Download

POS Perfect Sell-In ARG

Download

ARG Presenter E-Invoicing 2025

Download

ARG E-Invoicing Agreement  

Download

Innovate BI TBO Group E-Invoicing AGREEMENT

Download

ARG Training Academy user guide

Download

ARG Online Shopping Policy & Procedures

Download

ARG Training Academy Account Creation Form

Download

ARG Training Academy Introduction

Download

Compliance & Responsible Service

ARG Five Star compliance program

Download

ARG Retail manual

Download

ARG Parallel Stock Policy

Download

Grass Roots Community Sponsorship Program

Download

ARG_Retail Worplace Rules 2023

Download

ARG_Retail Staff Acknowledgement form 2023

Download

ARG_Retail Employee Information 2023

Download

ARG_Retail Employee Induction Checklist 2023

Download

TBO Signage Catalogue 26

Download

ML Signage Catalogue 26

Download

LC Signage Catalogue 26

Download

ARG Stores For Sale

PDF

View available ARG store opportunities and related sale information.

Troubleshooting & Escalation Guide

PDF

Access support contacts, escalation pathways and issue resolution guidance for common store and system issues.

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Tasman Liquor Process For Customer Issue

PDF

Active Forms & Requests

Browse key forms and request tools to support day-to-day store operations.

New SKU Application
Form

Submit a request to have a new product considered for your store range.

Download

ARG New Product
Multiples

Record staff acknowledgement of store policies and compliance requirements.

Download

Points and Perks Loyalty program information

Submit your details to support or apply for local community program opportunities.

Download

Our Trusted Partners

Browse key forms and request tools to support day-to-day store operations.

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Tasman Liquor

LIQUOR

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Hurrells Uniforms

UNIFORMS

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Alpine Print

PRINTING

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Ticket IT

TICKETING SOLUTION

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KPL

DISTRIBUTION

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